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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Core Development (Workflows, Modals, Interactivity) | 48% | - Integrate Salesforce data with Slack applications. - Handle interactive payloads and events effectively. - Develop interactive components such as modals and home tabs. - Build and deploy workflows using Workflow Builder and the Slack CLI. |
| Topic 2: Apps in the Slack Platform | 7% | - Recommend how to automate and enhance operations on a Slack workspace. - Identify when to set up a team to collaborate on a Slack app. - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. |
| Topic 3: APIs for Managing Your Slack | 12% | - Use the SCIM API to manage Slack users and user groups. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Monitor workspace events with the Audit Logs API. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. |
| Topic 4: Design for Scale | 9% | - Describe the characteristics of an Enterprise Grid Sandbox. - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. - Recommend when to add support for channels that are shared externally with Slack Connect. |
| Topic 5: Design for Security | 19% | - Store and retrieve data and tokens safely. - Request the appropriate tokens for your app's use case. - Identify the steps you could take to make your app communicate securely in Slack. - Implement the OAuth installation flow. - Design for security. - Request the appropriate scopes for your app's use case. |
| Topic 6: Tools | 5% | - Explain the purpose and value of Block Kit Builder. - List some use cases for Slack Developer Tools (SDT). - Recommend when to use the Bolt development framework to build Slack apps. - Recommend when to use sample code and external resources. |
Salesforce Certified Slack Developer Sample Questions:
1. When should a Slack app designed for customer support include support for channels that are shared externally via Slack Connect?
A) If the app deals with confidential internal support tickets that require high levels of security and privacy
B) When the app's primary function is to automate responses to internal queries only
C) If the app is mainly used for internal team discussions and training within the company
D) When the app aims to provide direct customer support to clients through shared channels in Slack Connect
2. Your team is developing a Slack app for real-time reporting of sales dat a. The app needs to provide sales teams with up-to-date figures and allow for interactive discussions around these metrics.
Which approach is most suitable?
A) Implement a dashboard in the App Home tab displaying real-time sales figures with the option for team members to comment and discuss
B) Create a bot that sends sales figures to individual salespeople via direct messages
C) Use a dedicated sales channel where the app posts regular updates and team members can discuss these figures
D) Develop a series of slash commands for salespeople to request specific sales figures
3. When is it most appropriate to use the Bolt development framework for building a Slack app?
A) When you are building an app that requires quick and efficient development, leveraging pre-built abstractions and middleware for common Slack features
B) When you need to develop a highly customized Slack client from scratch without relying on any pre-built functionalities
C) For creating low-level protocols and communication layers that require detailed, manual handling of Slack API calls
D) When the app development requires no interaction with Slack's Web API or Events API
4. When designing a Slack app that interacts with external services, what is a key security consideration?
A) Disable SSL/TLS to increase the speed of data transfer
B) Use simple authentication methods for ease of user access
C) Implement OAuth for secure authentication and authorization
D) Regularly change the app's API token and share it with all users
5. Which user role is typically required to generate a token for using APIs to automate Slack workspace administration?
A) Guest users with restricted access
B) Any member of the Slack workspace
C) Users with custom roles defined in Slack
D) Workspace Owner or Admin
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: D |
