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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: User Interface & Experience	18%	- Action sets and user interactions - Design views, layouts and portals - Dynamic layouts and repeating data - Controls, fields, visibility and edit conditions - Localization and accessibility features
Topic 2: Decision Management & Business Rules	16%	- Calculate values and expressions - Validation rules and constraints - Decision tables, decision trees and when rules - Declare expressions and automatic computations
Topic 3: Case Design & Implementation	22%	- Service Level Agreements (SLA) and deadlines - Configure stages, processes, steps and actions - Case status, fields and business logic - Define case types and case life cycle - Case routing, assignment and work queues
Topic 4: Security & Access Control	10%	- Roles, access groups and privileges - Authentication and authorization - Rule security and application permissions
Topic 5: Pega Platform Architecture & Application Design	14%	- Application development lifecycle - Platform architecture and components - Application structure, rulesets, classes and inheritance - Rule resolution and organization
Topic 6: Data Model & Integration	20%	- Data pages, data transforms and data sources - Data validation, formatting and persistence - Data objects, data types and data modeling - System of Record and external data integration

Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

Question 1

An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics. Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)

A. Define an approval process for adding and removing courier services.
B. Enable rule checkout for the local warehouse managers.
C. Create an access group for local warehouse managers.
D. Delegate the records for the courier service data type.

Question 2

A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?

A. Route the case to a work queue using a When condition.
B. Route the case to a worklist using a When condition.
C. Route the case to a worklist using a skilled router.
D. Route the case to a work queue using a skilled router.

Question 3

A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address. How do you configure this requirement?

A. Add a case-wide optional process to the case workflow to perform the address change.
B. Add a case-wide optional action to the workflow for the address submission.
C. Add a button to each assignment to present the customer with a form to submit a new address.
D. Add an alternate stage to the case life cycle to change the address.

Question 4

You are implementing a Ul form collecting job applicant information. Users must provide values to certain fields before submitting the form.
Which configuration adds asterisks to indicate the mandatory fields on the form?

A. Use an Edit Validate rule to verify if each of the mandatory properties has a value
B. Use multiple Validate rules for each mandatory field
C. Use a Validate rule to verify the mandatory fields have a value
D. Configure the mandatory fields as Required in the section rule

Question 5

Select each Process Step on the left and drag it to the appropriate Flow Shape on the right.