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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura Architecture and Platform Overview | 10-15% | - System platform positioning and deployment models - Core component relationships and functions - Architecture components and integration |
| Avaya Aura System Manager | 15-20% | - Certificate and security management - Software updates and system maintenance - Inventory and user management |
| Troubleshooting and System Support | 10-15% | - Log analysis and diagnostic tools - Common fault resolution - Performance monitoring and health checks |
| Messaging and Media Services | 10-15% | - Avaya Aura Messaging configuration - Media Server components and DSP resources - Audio/video integration and media handling |
| Avaya Aura Session Manager | 20-25% | - SIP routing and policy configuration - Session management and dial patterns - Entity and adaptation module setup |
| Avaya Aura Communication Manager | 20-25% | - Call processing and routing - Configuration and administration - Feature management and maintenance |
Avaya Aura Core Components Support Sample Questions:
SIP user 1011111 is trying to call SIP user 1011111.
If Session Manager cannot find a matching SIP Communication Profile for 1011111 in its SIP registry, what happens next?
- A. The call is routed to voicemail to check if the extension is associated to mailbox.
- B. The Caller receives a busy tone.
- C. The call is sent to Communication Manager to check if the number dialed exists in CM's call routing tables.
- D. Network Routing Policy (NRP) is consulted for further routing instructions.
Correct Answer: B 🗳️
The client has finished deploying Avaya Aura Communication Manager (CM) and has signed a service contract with Avaya for technical support.
What should be done by the system administrator in CM to allow Avaya services to login and support the platform?
- A. EASGManage -turnonEASG
- B. EASGManage -enableEASG
- C. EASGTurnOn
- D. It is not necessary to do something. Avaya Services can access by default
- E. EASGManage -disableEASG
Correct Answer: B 🗳️
Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for t enterprise (SBCt) used for SIP Trunking and Remote Worker services?
- A. Only one IP address should be configured per interface.
- B. SIP Trunking and Remote Worker services can share the same IP address.
- C. SIP Trunking and Remote Worker services cannot run on the same SBCE.
- D. SIP Trunking and Remote Worker services can use different IP addresses configured on the same Interface.
Correct Answer: D 🗳️
When observing the Session Manager dashboard, you notice that one entity is marked as down.
Which two troubleshooting tools can be used to investigate the problem? (Choose two.)
- A. statapp on the Command Line Interface of Avaya Aura Session Manager
- B. the replication page in Avaya Aura System Manager
- C. Avaya Aura Session Manager Entity Link Connection Status page in Avaya Aura System Manager
- D. List trace station on Avaya Aura Communication Manager
- E. traceSM on the Command Line Interface of Avaya Aura Session Manager
Correct Answer: C,E 🗳️
A customer called Avaya Support stating that shortly after some maintenance work was done, they cannot make or receive calls.
Which command in Avaya Aura Communication Manager (CM) can the administrator execute, to determine if the H.248 Gateways were placed in a maintenance busy state?
- A. Trace trunk x
- B. Status health
- C. Status media-gateways
- D. Status signaling group x
Correct Answer: C 🗳️
