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Pegasystems PEGACPSA25V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Case Management | 25% | - Configure service levels, goals, deadlines and urgency - Implement approval processes and authority matrices - Route assignments using users, work groups, queues and logic - Design case lifecycle, stages and statuses - Manage child cases, temporary cases and actions |
| Data and Integration | 20% | - Define data models, objects, relationships and records - Integrate external systems and simulate data sources - Configure data validation, transformation and mapping - Access, refresh and persist data during processing |
| Pega GenAI | 10% | - Speed development with Autopilot - Use Knowledge Buddy for contextual support - Integrate generative AI capabilities - Design applications with Pega Blueprint |
| Deployment and Testing | 10% | - Manage migration and updates - Perform testing and validation - Prepare application for deployment |
| User Experience | 10% | - Build portals, dashboards and insights - Customize UI elements, fields and layouts - Design and configure views, forms and templates |
| Application Development | 15% | - Configure application settings and security - Manage rules, rule sets and application versions - Use Center-out architecture and Situational Layer Cake - Implement reusability and modular design |
| Decision Rules and Logic | 10% | - Implement calculations and expressions - Create decision tables, decision trees and when rules - Configure business logic and conditions |
