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IIC C11 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Risk and Insurance	15-20%	- Risk Identification and Measurement - Risk Management Process - Nature of Risk - Insurable Risk
Topic 2: Insurance Industry Overview	10-15%	- Regulation and Legislation - Claims Handling - Insurance Market Structure
Topic 3: Property Insurance	15-20%	- Policy Conditions and Exclusions - Property Coverage Forms - Valuation and Coinsurance
Topic 4: Insurance Operations and Contracts	20-25%	- Underwriting Process - Policy Structure and Interpretation - Fundamental Principles of Insurance - Insurance Contract Basics
Topic 5: Liability Insurance	15-20%	- Professional Liability - Commercial General Liability (CGL) - General Liability Concepts
Topic 6: Automobile Insurance	15-20%	- Mandatory Coverage Requirements - Commercial Automobile Coverage - Personal Automobile Coverage

IIC Principles and Practice of Insurance Sample Questions:

Question #1

Patrice works as a broker meeting a new client. He is building rapport by performing similar actions to those of his client. Which form of in-person communication is he engaging in?

A. Open listening
B. Transparency
C. Mirroring
D. Copycatting

Reveal Solution Discussion 0

Correct Answer: C 🗳️

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Question #2

Which scenario is an example of insurable interest?

A. An employee's interest in the life insurance policy of a fellow employee
B. An employer's interest in the life of their employee
C. The interest an insurance company earns on its premiums
D. The interest an underwriter has in writing profitable business

Reveal Solution Discussion 0

Correct Answer: B 🗳️

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Question #3

Samuel is a broker who does NOT have claims-handling authority. He received a call from an insured at the scene of an auto accident. The insured was upset, and Samuel reassured her that everything would be fine because she had coverage. Later, the insurer denied the claim due to impaired driving. What should Samuel have done differently?

A. Asked to speak to the police officer at the scene to determine legal implications
B. Asked the insured more details and informed her the claim would not be covered
C. Told the insured to take immediate responsibility for the accident to uphold utmost good faith
D. Told the insured that the insurer would have to investigate before he could answer her concerns

Reveal Solution Discussion 0

Correct Answer: D 🗳️

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Question #4

How are staff adjusters and independent adjusters similar?