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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Administration | - Administrative Management
|
| Topic 2: SME Communications Solution Architecture | - Platform Overview
|
| Topic 3: Installation and Configuration | - System Deployment
|
| Topic 4: Maintenance and Troubleshooting | - System Support
|
| Topic 5: Applications and Services | - Communication Services
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. Your customer has requested that you implement a plan to give their two sites complete resiliency. Which two will accomplish this? (Choose two.)
A) IP500v2 with redundant processor
B) IP Phones with backup call server
C) IP Office Resiliency License
D) Preferred Edition - Messaging at both locations
2. What does it mean when the system status light on an IP Office expansion (e.g. ATM16, DS/DT30) module is flashing green?
A) There is no communication with the IP Office.
B) The .bin files are not loaded into the module.
C) No lines/stations are in use on the module.
D) A line/station is in use on the module.
3. A company just added another hunt group called Sales with several IP phone users as members of the hunt group. All incoming calls go to the day time auto attendant in VoiceMail Pro called DayA A . Incoming calls are starting to have problems with transfers within VoiceMail Pro. When creating a case with Avaya Support, what information should be gathered?
A) Provide Avaya with voicemail call flow database, detailed description of the issue, latest configuration, hardware platform, and version of code.
B) Provide Avaya with hardware platform and version of code, monitor trace, and description of the issue.
C) Provide Avaya with debugview trace, monitor trace, latest configuration, and detailed description of the issue.
D) Provide Avaya with voicemail call flow database, debugview trace, latest configuration, monitor trace, and a detailed description of the issue.
4. For what is the "Primary Trans. IP Address" on LAN2 used?
A) Define the default gateway to the interface.
B) Forward incoming IP packets without a service or session to the address if defined.
C) A backup destination IP Address in case the main address is not accessible.
D) Assign more than one IP address to the interface.
5. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
A) MAPI
B) IMAP
C) POP3
D) HTTP
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |
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