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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Intangible Deliverables | 26% | - Create organizational alignment and shared vision - Facilitate collaboration across teams - Communicate vision and strategic direction - Build stakeholder relationships and influence |
| Topic 2: Value Design | 32% | - Establish success metrics and value outcomes - Define challenge statements aligned to business and user needs - Analyze organizational dynamics and external influences - Apply ethical and value-centered design principles |
| Topic 3: Tools and Artifacts | 23% | - Select appropriate research and co-creation methods - Assess desirability, feasibility, and viability - Map user needs to Salesforce platform capabilities - Use strategy design frameworks and artifacts |
| Topic 4: Leveraging Adjacent Roles and Skills | 19% | - Collaborate with designers, technologists, and business leaders - Integrate research, design, and business strategy practices - Align solution strategies with organizational goals - Lead cross-functional decision-making processes |
Salesforce Certified Strategy Designer Sample Questions:
1. What workflow function can be used to trigger a workflow rule every time a field is updated or edited?
A) ISCHANGED
B) ISPICKVAL
C) ISSAME
D) NOCONSTANT
2. What object can be used to track which products have been bought by the customer previously?
A) Orders
B) Assets
C) Opportunities
D) Products
3. Of the following types of roadmaps, which one is used for planifying the releases of several products in a comprehensive perspective.
A) Features Roadmap
B) Strategy Roadmap
C) Releases Roadmap
D) Portfolio Roadmap
4. For the Discovery/Understanding phase fo the Strategy Design Research, the best tool to use is analogous research.
A) FALSE
B) TRUE
5. Which of the following is not a standard type of package?
A) Unmanaged Package
B) Managed Package
C) Improved Package
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C |
