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Salesforce AP-216 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Administration and Governance | 20% | - Manage user roles and permissions - Implement data governance policies - Manage integrations with Marketing Cloud - Monitor system health and troubleshooting - Configure system settings and preferences - Understand compliance and security considerations |
| Audience Management | 16% | - Configure dynamic audience membership - Use profile attributes and engagement scoring - Build audience criteria and filters - Implement catalog-based recommendations - Create and manage segments |
| Reporting and Analytics | 12% | - Navigate and use the Reports dashboard - Interpret engagement and conversion data - Analyze campaign performance metrics - Create and customize reports |
| Overview and Key Concepts | 12% | - Identify use cases for Marketing Cloud Personalization - Explain the difference between Real-Time and Batch modes - Describe the platform architecture and components - Define Marketing Cloud Personalization |
| Implementation and Configuration | 16% | - Implement JavaScript beacon and tag management - Set up and configure the Web Media Manager - Set up data collection and event processing - Configure campaign areas and zones - Configure user and visitor authentication |
| Campaigns and Experiences | 24% | - Configure audience targeting and segmentation - Set up triggers and response handling - Implement decision logic and rules - Create and manage campaigns - Create and test campaign variations - Build experiences using drag-and-drop editor |
Salesforce Marketing Cloud Personalization Accredited Professional Sample Questions:
What are the three ways segments are used in Interaction studio?
- A. Set goals and filters
- B. Targeting for campaigns
- C. Creation related lists within salesforce CRM
- D. Recommending products
- E. Analytics, trends and engagement
Correct Answer: A,B,E 🗳️
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Which user attribute data types are supported in the identity system?
- A. String and integer
- B. Multistring
- C. String
- D. String and Multistring
Correct Answer: D 🗳️
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When using B2B Detect, which two options are valid account origins?
- A. Customer date of birth
- B. IP address
- C. Time of day
- D. Account Domain
Correct Answer: B,D 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
What is the purpose of defining content zones in the sitemap?
- A. To ingest catalog information from the page
- B. To specify the size of the content that will be used
- C. To define where campaigns can render on a website
- D. To report on web campaign performance
Correct Answer: C 🗳️
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What are the three types of mobile campaigns a business user can create in IS?
- A. Browser Notification
- B. In-App Notification
- C. Push Message
- D. JSON Data A
- E. SMS Text Message
Correct Answer: B,C,E 🗳️
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