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CII M92 Exam Syllabus Topics:

Section	Weight	Objectives
Business Strategy and Operations	10-15	- Product development and management - Customer service and relationship management - Strategic planning for insurers - Technology and digital transformation
Legal and Regulatory Requirements	15-20	- Prudential regulation - Consumer protection requirements - Conduct of business regulation - Data protection and compliance
Financial Management of Insurers	25-30	- Capital management and solvency - Premium reserves and claims reserves - Investment management - Financial statements and accounts - Solvency II framework
Underwriting and Pricing	20-25	- Risk assessment and classification - Pricing factors and methods - Underwriting principles and process - Claims handling overview
The Insurance Market and Business Environment	20-25	- Market competition and segmentation - Structure of the insurance market - Regulatory and legal framework - Insurance intermediaries and distribution channels

CII Insurance Business and Finance (IBF) Sample Questions:

Question #1

A risk assessment rating framework assesses risks based on:

A. impact and probability.
B. cost and benefit.
C. liquidity and solvency.
D. market share and premium volume.

Reveal Solution Discussion 0

Correct Answer: A 🗳️

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Question #2

Under the activity-based costing system used by the insurer, a department regarded as a profit centre will...?

A. be solely responsible for its investment income.
B. be exempt from internal budgetary control.
C. not be allocated any costs.
D. be invoiced by a central department on a cost per unit basis.

Reveal Solution Discussion 0

Correct Answer: D 🗳️

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Question #3

It has been deemed essential that the Information Technology (IT) department have a broad role, working closely with the business. If the IT department are to fulfil its role within the company, it must