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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. What's the difference between an informal usability review and an expert usability review?

A) An expert usability review is a formal review, not an informal review
B) Contrary to an expert review, an informal usability review is based on opinion
C) An informal review only requires one reviewer
D) No formal usability qualifications are required for an informal usability review

2. What is the System Usability Scale (SUS)?

A) A requirement on the usability of a component of system
B) A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
C) A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
D) Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.

3. A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

A) That depends on the context of use as users may have different expectations
B) The usability of the website is good - five minutes is a fair amount of time
C) That depends on the accessibility of the website
D) The usability of the website is bad - five minutes is way too long

4. Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?

A) Interview users, iteratively develop prototypes, and evaluate the software
B) Iteratively develop prototypes, perform expert reviews, and integrate found issues
C) Define requirements, develop the software, and perform acceptance test
D) Interview users, develop the software, and perform acceptance test

Solutions: