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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Topic 2: Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Topic 3: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Topic 4: Quotations and Order Management | - Sales quote processing - Order management basics |
| Topic 5: Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Topic 6: Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
| Topic 7: Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
| Topic 8: Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Based on which opportunity attributes can you create a sales forecast?
There are 2 correct answers to this question.
Response:
- A. Total Contract Value
- B. Weighted Revenue
- C. Negotiated Value
- D. Expected Revenue
Correct Answer: C,D 🗳️
For which of the following business objects is external pricing supported?
There are 2 correct answers to this question.
Response:
- A. Leads
- B. Orders
- C. Quotes
- D. Activites
Correct Answer: B,C 🗳️
You need to change the settings for the lead aging notification. What do you have to do?
Please choose the correct answer.
Response:
- A. Use the Sales work center to trigger the time of the notification.
- B. Use the Administrator work center to set up priorities for the notification.
- C. Use the Application and User Management work center to assign users to the notification.
- D. Use the business configuration work center to modify the number of days of the notification expiration.
Correct Answer: D 🗳️
What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:
- A. Add printing as a predefined task in Activity Plans.
- B. Activate the scoping element
- C. Select an image option when you print the form.
- D. Configure the fine tuning activity.
Correct Answer: B 🗳️
Your customer wants their managers to track sales performance. How do you perform the sales target planning?
There are 2 correct answers to this question.
Response:
- A. Create a sales target plan with unique key combination of sales unit and horizon.
- B. Maintain multiple active versions of the sales target plan at the same time.
- C. Select the planning dimensions and master data.
- D. Maintain multiple curruncies in the sales target plan.
Correct Answer: A,C 🗳️
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