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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Communication and Integration | - Data exchange and middleware - Integration with SAP ERP and S/4HANA |
| Topic 2: Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators (KPIs) |
| Topic 3: SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Topic 4: Extensibility and Configuration | - UI adaptation and customization - Business configuration sets |
| Topic 5: Sales Processes | - Quote and order processing - Lead to opportunity management |
| Topic 6: Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
(3 correct answers)
A) Full delivery on requested date
B) No confirmation
C) External procurement
D) Late delivery or insufficient quantity
E) Binding confirmation
2. What happens during the lead aging notification process? (2 correct answers)
A) A new high priority notification is triggered after the first notification expires
B) The lead owner recevies the notification
C) By default the priority for the notification is set to high
D) The manager of the sales representative receives the notification
3. Which of the following activities can you perform with the SAP add-in for Microsoft Excel? (2 correct answers)
A) Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
B) Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
C) Upload Microsoft Excel workbooks to SAP Cloud for Customer
D) Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
4. Which dropdown lists in the Product facet can you use to add products to a sales order? (3 correct answers)
A) Product list
B) Promotions
C) Opportunities
D) Quotes
E) Past order
5. What type of confirmation is received for an availability check when you use the Quotation Request External Pricing option from SAP Hybris Cloud for Customer?
A) Semi-binding Confirmation
B) Future Confirmation
C) Binding Confirmation
D) Non-binding Confirmation
Solutions:
| Question # 1 Answer: A,B,D | Question # 2 Answer: C,D | Question # 3 Answer: B,C | Question # 4 Answer: A,B,E | Question # 5 Answer: D |
