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Microsoft 74-924 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Deploying and Configuring Enterprise Voice | 30% | - Outbound and Inbound Call Routing - Configuring Location Profiles and Dial Plans - Installing Mediation Server - Voice Policies and Usage Records |
| Topic 2: Enterprise Voice Architecture and Planning | 25% | - Unified Communications Voice Concepts - Topology Design and Sizing - Network Requirements and QoS - PSTN Integration and Gateway Selection |
| Topic 3: Advanced Voice Features and Integration | 25% | - Exchange Unified Messaging Integration - Media Bypass and Security - Remote User Voice Access - Call Admission Control |
| Topic 4: Monitoring, Troubleshooting and Maintenance | 20% | - Performance Optimization - Call Detail Recording and Quality Monitoring - Troubleshooting Signaling and Media Issues - Backup and Restore Procedures |
