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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Maintenance | - Fault isolation and diagnostic tools - System monitoring and performance analysis |
| Messaging and Unified Communications | - Voicemail and messaging integration - UC application integration concepts |
| Avaya Aura Core Architecture | - Core services and communication flows - System architecture and components overview |
| Communication Manager | - User administration and endpoints - Call routing and feature configuration |
| System Manager | - Security and user provisioning - System configuration and management |
| Session Manager | - SIP routing and session handling - Integration with enterprise telephony services |
Avaya Aura® Core Components Support Certified Sample Questions:
1. Which screen in the Avaya Aura Media Server will display the Media Server service status and Operational State?
A) Server Status
B) Element Status
C) Monitoring
D) System Manager Dashboard
E) Cluster Status
2. A customer called Avaya Support stating that shortly after some maintenance work was done, they cannot make or receive calls. Which command in Avaya Aura Communication Manager (CM) can the administrator execute to determine if the H.248 Gateways were placed in a maintenance busy state?
A) Status maintenance busy
B) Trace trunk x
C) Status health
D) Status media-gateways
E) Status signaling group x
3. Refer to the Exhibit.
What are the necessary configurations needed to enable a call between AST 1011111 and Remote Worker AST 1011112? (Choose all that apply.)
A) Disable SIP Options in Avaya Session Border Controller for Enterprise (SBCE).
B) Enable NAT traversal in Avaya Aura Session Manager (SM).
C) Set the Remote Worker AST to register from an IP address equal to the Avaya Session Border Controller for Enterprise (SBCE) Remote Worker Public IP address.
D) Configure the Remote Worker AST differently from the Office Worker AST in the Avaya Aura System Manager (SMGR) user profiles.
E) Configure a trusted SIP Entity and Entity link for remote workers in Avaya Session Border Controller for Enterprise (SBCE).
4. A customer explains that calls are failing to route from Avaya Aura Session Manager (SM) A (managed by Avaya Aura System Manager (SMGR) A) to an Avaya Aura Session Manager (SM) B (managed by Avaya Aura System Manager (SMGR) B). When you check the configuration in Avaya Aura Session Manager (SM) A, which statement describes what should you look for?
A) SM B is defined as a SIP Entity of type "other" +Entity Link.
B) SM B is defined as a SIP Entity of type "other" +Entity Link, Dial Pattern, and Routing Policy.
C) SM B is defined as a SIP Entity of type "System Manager" +Entity Link, Dial Pattern, and Routing Policy.
D) SM B is defined as a SIP Entity of type "Session Manager" +Entity Link.
E) SM B is defined as a SIP Entity of type "Session Manager" +Entity Link, Dial Pattern, and Routing Policy.
5. What is the reason why the initial REGISTER request from a SIP endpoint is rejected by Avaya Aura Session Manager (SM)?
A) The initial REGISTER request contains an invalid contact header.
B) System manager needs time to look-up the Communication Address in its database.
C) It must confirm the reliable delivery of this initial REGISTER request.
D) The initial REGISTER request does not contain authentication details.
E) The initial REGISTER request is rejected only if the user provided the wrong security code/password.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: B,C,D,E | Question # 4 Answer: E | Question # 5 Answer: D |
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