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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. When setting up voice recording,whichstatement describes the purpose of member groups?

A) It specifies the actual extensions in use in your system, and associates them with the data source
B) It maps employees to extensions and data sources
C) It creates groups of extensions for management purposes and defines the type of recording for your particularenvironment
D) It enables the translation of recorded events from third-Paty systems

2. What are the two primary functions of Avaya Contact Recorder Advanced (ACRA)?(Choose two)

A) Record
B) Replay
C) Quality Monitor
D) Store/Archive

3. You are in the process of creating a new supervisor on the Framework server . you have created the user profile, but when you try to assign access rights, the "Edit Access Rights" button is greyed out. What is causing this problem?

A) You have not created the profile as a manager
B) You have not created the profile as a supervisor
C) You have not created a valid profile
D) You have not created the user name and password .

4. Which two statements are true about Disk Manager tasks for Avaya Contact recorder advanced (ACRA)(choose two)

A) It removes all the data associated with a recording file when necessary.
B) It monitors the call buffer to ensure that there is enough free space to.
C) It is used to define and configure disk partitions used for storing.
D) It deletes the oldest recordings from the drive to make free space for the new recordings

5. The technician is configuring the Enterprise Manager.
Which statement is true about task that can be completed under Enterprise Manager?

A) It captures and processes events from server interfaces
B) It connects Recorder with the third-party system
C) It sets up recorder roles, which define the functionality of servers
D) Itassignscall buffer disk settings an logical drives to the contact recording environtment

Solutions: