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Scope
This certificate verifies the fundamental knowledge to become an Oracle Utilities Customer Care and Billing 2 Certified Implementation Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
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Brief Details
Following are the quick details related to the Oracle 1z0-562 Certification Exam
Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal
Number of Questions: 70 Questions
Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates
Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
Duration: 120 minutes
Exam Code: 1z0-562
Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.
Pass Score: 60%
Exam type: Multiple Choice Questions
Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.
Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html
Target Audience
The Oracle 1z0-562 Certification Exam is targeted to the candidates having experience of working with Oracle Customer Care and Billing technology and looking to pursue a career as an OCS implementation specialist in the field of Oracle Customer Care and Billing technology.
Oracle 1z1-562 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Payments and Financial Processing | - Adjustments
|
| Topic 2: Collections and Credit Management | - Collections
|
| Topic 3: Use the Oracle Utilities Application Framework | - Scripts and Service Scripts
|
| Topic 4: Navigate the Oracle Utilities Customer Care and Billing User Interface | - Control Central
|
| Topic 5: Customer Information and Account Management | - Customer Management
|
| Topic 6: Metering and Usage Management | - Meter Reads
|
| Topic 7: Billing and Rate Processing | - Rate Structures
|
