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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Collaboration and Integration | |
| Industry Knowledge | |
| Implementation Strategies | |
| Sales Productivity and Management | |
| Data Management | |
| Opportunity Management | |
| Sales Lifecycle Management | |
| Reports and Dashboards | |
| Account and Contact Management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Cloud Kicks (CK) is developing its organizational change management (OCM) and rollout strategy. The consultant has emphasized the value of leveraging the experiences of partners and customers within the Salesforce ecosystem. Which resource should the consultant recommend to help CK reach its goal?
- A. Trailblazer Community
- B. End user feedback
- C. Salesforce Premier Success
Correct Answer: A 🗳️
How can a consultant determine which capabilities of a Sales Cloud implementation are required during the Discovery phase?
- A. Observe end users.
- B. Establish KPIs for end users.
- C. Demo Sales Cloud to end users.
Correct Answer: A 🗳️
Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.
How should the consultant meet this requirement?
- A. Use Einstein Lead Scoring.
- B. Use Lead Conversion Reporting.
- C. Create Cadence Steps.
Correct Answer: A 🗳️
The sales manager at Universal Containers has noticed that sales teams are having trouble understanding who should own an Opportunity. Sales teams base their sales opportunities on assignments to specific ZIP codes. Which solution should the consultant recommend?
- A. Account Teams
- B. Sales Territories
- C. Sharing Rules
Correct Answer: B 🗳️
Universal Containers has hired a new employee for the global sales leadership team. The employee is interested in fostering friendly competition between account executives, with an emphasis on reinforcing activities that drive sales. Which action should help support the sales teams?
- A. Show a leaderboard on the regional sales dashboards highlighting the account executives who have created the most opportunities.
- B. Create a dashboard that displays the most sales closed by region using charts to show sales in green and lost opportunities in red.
- C. Show a leaderboard on the regional sales dashboards highlighting account executives who have held the most prospect meetings.
Correct Answer: A 🗳️
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